Employee Assistance Programs
Managed Care
Drug Free

Customized Training

Managed Care Concepts offers several on-site training programs for employees on issues affecting the workplace, health and wellness, and management development.

Our goal is to educate employees and managers on skill development and insight to assist in creating a more productive and safe work environment. We position ourselves to continually support, promote and advise staff concerning workplace issues, referrals to EAP or any other professional areas as necessary.

We can determine the needs of managers and supervisors through survey and requests and then design a program to fit those needs and then follow-up on how those needs are met.

Common training and education topics are listed below:

  • De-Stigmatizing Getting Help
  • Alcohol And Drug Education
  • Diversity Training
  • Stress Management
  • Taking Full Responsibility For Yourself
  • Women's Issues
  • Men's Issues
  • Communication Skills
  • Workplace Violence
  • Others
  • Sexual Harassment
  • Dealing With Elderly Parents
  • Education On Raising Children
  • Time Management
  • Money Management
  • Retirement Planning
  • Emotional, Social And Financial
  • Conflict Management
  • Team Building
  • Maintaining Healty Relationships

Manager/Supervisor Training and Consultation

The finest management tool in the world is of little value if no one knows how to use it. For this reason, our Manager/Supervisory training program is designed to help all supervisory personnel understand the Employee Assistance Program (EAP).

The desired outcome of this training is:

  • To familiarize managers with the Employee Assistance Program's (EAP) policies, procedures and counselors
  • Demonstrate effective program usage
  • Increase awareness of behavior problems at earlier developmental stages
  • Become proficient at documentation and confrontation of troubled employees
  • Open channels of communication between Employee Assistance Program (EAP) between staff and your managers/supervisors.

We also recommend and can provide ongoing additional Manager/Supervisor training in the following areas:

  • Identifying employees with problems
  • Documenting performance
  • Constructive confrontation
  • Effective use of the Employee Assistance Program (EAP) as a management tool
  • Effective monitoring and follow-up to assure continued performance
  • Stress management for managers and supervisors
  • How to effectively develop employees
  • Coaching versus counseling
  • Team Building
  • Conflict management
  • Clarifying and simplifying the management or supervisory role
  • Common mistakes or traps made by managers and supervisors get into
  • Effectively dealing with AIDS in the workplace
  • How to appropriately and legally exercise authority
  • Others

Our Employee Assistance Program (EAP) training will help managers be better managers. Managers are often relieved to know that experienced, professional help is available for their employees, themselves and family members. The disciplinary process works more smoothly and managers can concentrate on managing while counselors counsel. Managers are trained to refer their employees to the program solely on the basis of performance related problems.

Managed Care Concepts will provide unlimited management support to your organization. We are available to answer questions, research unique cases, and assist you through potential challenging situations. This support includes urgent telephone consultations, face-to-face consultations, and participation in organization's committees if desired. Commonly, we have become part of our client company's management team. Managers may call anytime with issues related to their professional positions.

Managed Care Concepts
Managed Health Care With A Conscience
P.O. Box 812032 Boca Raton, Florida 33481
Phone: 561-750-2240
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